Position: Account Service Representative
Department: Customer Accounts
PAYGRADE: 105 (NE)
Pay: Starts at Min $23.928 / Mid $30.508 / Max $37.089 hour
DEADLINE: Friday, September 05, 2025
JOB SUMMARY
The purpose of this classification is to perform field work to connect or disconnect water services, to investigate and resolve customer complaints regarding water flow or high-water bills, and to resolve any other service issues.
ESSENTIAL JOB FUNCTIONS
Connects/disconnects water service upon request by the Customer Accounts department.
Investigates high bill complaints by confirming that the meter flow is within an appropriate range.
Repairs leaking meters and broken meters boxes; raises or lowers boxes upon customer request.
Assists Account Services Lead with Loss Prevention investigations.
Assists with residential backflow preventer maintenance.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures.
Responds to customer complaints and questions; investigates water leak issues; advises proper course of action; and makes special readings as necessary.
Performs other duties as assigned.
MINIMUM REQUIREMENTS TO PERFORM WORK
High school diploma or GED required; supplemented by 6 months of experience in meter reading, meter repair or a related field.; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all CCWA or departmental policies, practices, and procedures necessary to function effectively in the position.
Specific License or Certification Required: Must possess and maintain a valid Georgia Driver’s License.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting up to 100 pounds at a time. Typical lifting requirements are up to 15 pounds.
WORK ENVIRONMENT:
Essential functions are regularly performed with possible exposure to adverse environmental conditions.
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
At CCWA, it is our policy to provide equal employment opportunities to all employees, including temporary employees, and applicants for employment based on qualifications, abilities, and merit. Therefore, CCWA prohibits discrimination against employees, applicants or any other legally covered persons because of race, color, religion, national origin, age, sex (including pregnancy, sexual orientation and gender identity or expression), citizenship, genetic information, disability status, past, current, or prospective membership in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to job advertisements, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.
...several events every week and still expanding! Now, with our recent expansion into VA ABC stores, were looking for motivated Brand Ambassadors. As a Brand Ambassador for NOVA Tastings LLC, you will be the face of our alcohol brands, including wine, beer, and ready-...
Chipton-Ross is seeking an NDT Test Examiner 3 for a contract opportunity in Gilbert, AZ.BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):5-10 year of experience are required.Must be certified to Level 3 in Radiography and Liquid Dye Penetrant per NAS 410 / ASNT testing...
...anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote...
JPC Partners is looking for aFinancial Analyst that will focus on reporting, budgeting and forecasting, and maintaining project portfolios. Project responsibilities will also include serving as backup for maintaining master data within the IM and PS modules of SAP, creating...
...Teachers Job Type: Full-time. Salary: $45,000.00 - $52,000.00 per year. WE ARE PLCCA. PROVIDING A HAND UP, NOT A HAND OUT.... ...early childhood education (Type 04). Minimum of 2 years of teaching experience in a preschool classroom (ages 3 to 5). Knowledge...