Job Description

Business Office Manager

Position Summary:

Directs the financial/business office functions of the facility in a kind, professional manner and in accordance with current acceptable accounting, cost reimbursement and legislative guidelines. Responsible for the accurate reporting and billing of verified charges to the responsible party(ies), and the timely collection of these monies. 

Qualifications: 

• 2-4 years experience in healthcare billing, preferably in long-term care
• Medicare/HMO billing experience with successful results in a similar position
• Understands and implements healthcare reimbursement, billing and accounting principles
• Knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care
• Outstanding communication (oral and written) skills
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies and the public
• Works collaboratively and independently, following procedures and making recommendations for improvements
• Remains calm and professional in stressful situations

Responsibilities:

• Obtains managed care and Medi-Cal or Medicaid authorizations including bed holds
• Assists with managing resident trust fund (printing and distributing monthly statements)
• Supervises and trains personnel involved in admissions, accounting, accounts payable, accounts receivable, resident funds/trusts, collections, petty cash, authorizations, PCC and/or other billing systems
• Monitors internal controls to assure compliance with all established procedures
• Represents the facility at, and participate in, internal and external meetings as needed
• Participates in departmental meetings – scheduling follow-up meetings when needed
• Maintains a system of financial recordkeeping to include ledgers, accurate recording of census, recording payments, writing receipts, posting cash journals, preparing and making bank deposits, etc.
• Oversees and manages facility’s accounts receivables
• Maintains census and report status changes
• Assists with Medi-Cal or Medicaid applications and redeterminations
• Prepares TARS as needed
• Responsible for collection bad debts

Benefits :

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.

Palo Alto Post Acute is a 24-hour skilled nursing facility located in Palo Alto. Our team of dedicated healthcare professionals works to help patients recover from surgery, injury or serious illness.
As a team, we strive to exceed the expectations of those we serve and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.

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