Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Boston Marriott Burlington can mean for you! 

Overview:

FRONT DESK AGENT INTERN (Evening Shifts)
Step Into Hospitality — One Guest at a Time!

Do you light up a room with your smile? Are you the type of person who can make someone’s day with a warm welcome and a helpful attitude? If so, we want you at our front desk!

We’re looking for a Front Desk Agent Intern to join our dynamic evening team and get hands-on experience in the heart of hotel operations. This is the perfect opportunity for someone exploring a future in the hospitality industry — all while working in a fast-paced, people-centered environment!

Evening Shifts Available
On-site at our full-service hotel
Flexible schedule – ideal for students or career explorers

What You’ll Do:

• Greet and check in guests with a smile
• Assist with reservations, room assignments, and guest questions
• Handle minor requests and solve problems like a hospitality superhero
• Learn hotel systems, guest service protocols, and the magic of making someone feel at home
• Collaborate with a supportive, fun, and friendly front office team

What We’re Looking For:

• Friendly, upbeat personality
• Eager to learn and grow in the hotel/hospitality industry
• Excellent communication and multitasking skills
• Comfortable with computers and tech-savvy tools
• Evening availability (3pm – 11pm preferred)

 

What You’ll Gain:  

• Real-world hotel experience
• Mentorship from seasoned hospitality pros
• Hands-on training in guest services and front office operations
• Resume-worthy experience and a great reference
• Fun team, good vibes, and a chance to be part of something exciting!

Ready to launch your hospitality career? Apply now and bring your energy, curiosity, and great attitude — we’ll teach you the rest!

Qualifications:

What You'll Bring:

• A friendly and professional demeanor with excellent communication skills.
• Strong organizational skills and attention to detail.
• A passion for customer service with a positive, can-do attitude.
• Ability to multitask and remain calm under pressure.
• Previous experience in hospitality or customer service is a plus but optional.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficiency in hotel management software and Microsoft Office is a plus.

Job Tags

Internship, Work at office, Local area, Worldwide, Flexible hours, Shift work,

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